Get Reviews From Happy Customers
When we travelled to Europe recently, we stayed at some wonderful hotels in Paris, Florence, Lucca and Siena. These were not well-known hotel chains, but
21 July 2014
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Customers Helping Customers
It’s not unusual for gyms to post motivational quotations and ideas on their walls and notice boards. And the smart gyms are doing the same
14 July 2014
How to Handle the E-Mail Overload
While I was in Sydney recently, I had the chance to catch up with Max Hitchins, who is a great marketer and an all-round nice
8 July 2014
There’s No U in QANTAS
Ever since American Airlines started its frequent flyer rewards program in 1981, many other businesses have followed suit, with some form of rewards for frequent
23 June 2014
TED Talks Storytelling – by Akash Karia
This brief but value-packed book, drawing inspiration from the famous TED Talks, is all about using storytelling in your presentations. It’s ideal if you would
6 June 2014
Leadership is About Being an Authority
In the past, people followed you because you had authority. In the future, they will follow you because you are an authority. Leadership has always
17 April 2014
Folding Time – by Neen James
There are many books about time management, productivity and getting things done – and this is one of the best. Neen James provides a contemporary,
22 November 2013
Book Review: Succeed: How We Can Reach Our Goals, by Heidi Grant Halvorson
This book gives you the science behind goal setting. It’s not just another goal-setting process. Instead, Halvorson explains how different types of goals need different
31 May 2013
The Power of Impossible Thinking, by Colin Crook, Robert E. Gunther and Yoram R. Wind
This is a book to help you think more clearly and break free of the constricting – and possibly outdated – mental models you might
18 January 2013
Book Review: The Lean Startup – by Eric Ries
In this book, Eric Ries proposes a model for managing something that traditionally has been seen as somewhat unmanageable: an entrepreneurial startup business. It’s a
14 September 2012