Resilience Is Not Enough


I sometimes go out to breakfast or lunch with my 20-year-old stepdaughter, Abbey. As soon as the food arrives, she – like many others of her generation – pulls out her smartphone, takes a photo, and shares it with her friends on social media (And, to her credit, she then puts away her phone for...

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How To Get Better at Dealing With Change


We’re all going through massive and unprecedented change, and it can sometimes be uncertain, frustrating, frightening, and stressful. The people who deal with it best aren’t just born with that ability. They use scientifically-proven strategies to cope with, manage, and even embrace cha...

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Will You Lead The Change?


Over the past few weeks, I’ve spoken at events in Sydney, Melbourne, Wellington, Auckland, and Perth – and for clients in diverse industries, including banking, human resources, local government, sport, commercial property, and retail. Despite their differences, one thing these organisa...

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Wise Leadership in the Age of Artificial Intelligence


Are the robots coming for your job? Yes and no. According to a Dell Technologies survey, 82% of leaders expect their employees and machines to work as “integrated teams”. And many employees look forward to artificial intelligence (AI) that can help them do their job better. But not ever...

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Why We’re Hard-Wired to Resist Change


What if I told you of a new technology that could improve the lives of millions of people, but would kill 1,000 people a year. Would you support it? Most people would say No, because a thousand deaths a year is unacceptable, regardless of the benefits. But we do already have this technology: Drivin...

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No Worker Left Behind: The Change Management Idea Every Leader Should Follow (and Share)


A few months ago, I was working with a group of CEOs in the healthcare industry, and we were talking about what it takes to attract and keep the best talent in their workplaces. Most of our discussion was about the top talent – smart, passionate, driven, and highly motivated – but one C...

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The #1 Thing That Gets in the Way of Flexible Work


LinkedIn recently published its “2019 Global Talent Trends” report, which identified what it calls “the 4 trends transforming your workplace”. They compiled this report based on surveying over 5,000 talent professionals across 35 countries, and also incorporated vast amounts...

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Disrupt Less, Innovate More


I hear a lot of talk about leaders talking about their business or industry being disrupted, and they want to know how to deal with all this “disruption”. I think that’s the wrong way to look at it. Two decades ago, Harvard scholar Clayton (“Clay”) Christensen wrote the...

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The Single Best Change Management Technique Most Leaders Skip


A few days ago, I was in Kuala Lumpur, Malaysia, presenting to a group of leaders in an organisation that’s going through a lot of change. Together with Dr. Shaun Ridley (from the Australian Insitute of Management WA) and Dr. Jenny Brockis (an expert in brain fitness and future thinking), we...

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It’s Both an Evolution and a Revolution


I’ve just come back from a short holiday in Singapore, where we spent some time eating, shopping, walking, sightseeing, and enjoying a few days of warmth after a cold winter in Perth.

One of the amazing things about Singapore is the way it has transformed itself over the last 15-20 years. I rem...

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