You Can’t Always Plan The Journey


Next week, I’ll be working with a leadership team to help them with their short-term strategic planning. They have an ambitious goal to grow by 50% within two years, and they need to create some concrete plans now to achieve that goal. But in a fluid, fast-changing environment, they don’...

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Understand the Future Customer Journey


I remember speaking at a conference in Brisbane to a group of CEOs of private hospitals about the future of healthcare. These are smart, savvy, experienced people who know healthcare is changing, know they need to change as well, but don’t know exactly what to do. But I know some of them were...

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Forever After: How COVID-19 Has Changed Our World Forever


When the pandemic crashed into our lives a year ago, it changed us in ways we could never have imagined. Now, on the other side of this crisis, some those are going back to ‘normal’, but the pandemic has changed some things forever. In this session, we’ll explore what this means f...

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Embrace Chaos


If you’re picking apples from a tree, how would you choose the best apples? You might decide based on colour, shape, size, texture, and other physical attributes. But research from University College London suggests we subconsciously also factor in the ease of reaching the apple. The low-hanging ...

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Adapt, Don’t Simplify


As part of my mathematics degree at the University of Western Australia, we calculated how objects in space – such as planets, asteroids, and moons – would interact with each other, based on their mass, velocity, and other factors. We assumed these objects were perfect spheres, which was a reas...

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Twelve Insights for 2021 – And Beyond


As we come towards the end of this wild and crazy year, you might be looking ahead to a very different 2021. In this episode, I share 12 quotations I use with my audiences and clients when talking about innovation, change, disruption, leadership, and making a difference. Here’s the list of th...

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Clear Planning for an Unclear Future


In the early days of a crisis, everybody is scrambling just to survive. But the most successful people move beyond just survival to create opportunities – even when facing an uncertain future. The old way of setting goals doesn’t work in an uncertain, fast-changing world. But that doesnR...

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Think Like a Futurist – Scenario Planning in an Uncertain Future


The coronavirus pandemic has thrown all our future plans into disarray. Most of Australia is doing very well in controlling the health crisis, but the economic crisis will last for longer, and we still don’t know what’s around the corner in the next few months. In an uncertain future, m...

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Future Focus: Scenario Planning for Recovery and Growth


The coronavirus pandemic has affected different industries in different ways, and even within an industry, businesses have felt its impact differently. We’re not all in the same boat; we’re all in the same storm, but in different boats, navigating our way through the storm. The key skill you ne...

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Think Like a Beginner on the Road to Recovery


A few weeks ago, I was working with a leadership team, helping them expand their thinking as they set out their new strategic plan. They weren’t as badly affected by the pandemic as others, so they are now turning their attention to their long-term plans. During the session, I showed this slide a...

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