The #1 Mistake Even Good Trainers Make
If you’re a trainer, facilitator or workshop presenter, you might have discovered that your clients now expect more from you than just your training course.
11 May 2015
Blog
The Future of Private Hospital Healthcare in our Fast, Flat and Free World
Private hospitals in Australia face increasing pressure and challenges, and need to constantly change, grow and innovate to remain viable. This presentation shows some of
8 May 2015
Real Estate Agents: Turn Your Letterbox Drops Into Client Magnets
Many real estate agents still use old-fashioned letterbox drops to promote their services. Why? Because they work! But are they working as well as they
7 May 2015
Why Conference Speakers Need To Add More Value – And Five Ways to Do It
Now that we have so many more ways to interact and meet – especially online – people have much higher expectations of conferences. Of course,
5 May 2015
The Networked Organisation
Traditionally, an organisation has been driven by two hierarchies – the management hierarchy (a.k.a. organisation chart) and customer hierarchy (a.k.a. sales funnel). But that’s not
1 May 2015
Seven Reasons Why You Should Let Employees Use Social Media at Work
In almost any discussion about productivity in the workplace, the question about allowing or blocking social media invariably arises. It happened in a recent webinar
27 April 2015
My Keynote Presentation at the Australian Private Hospitals Association (APHA) Congress
I recently presented the opening keynote at the Australian Private Hospitals Association (APHA) Congress in Melbourne, the annual event that brings together leaders from Australia’s
24 April 2015
Five Easy Ways for Real Estate Agents to Stand Out with Compelling Experiences
In today’s business market, where you’re not only competing with other agents but with clients using the Internet to sell directly, you can’t rely on
23 April 2015
Five Myths of Leading a Distributed Team
Telecommuting and distributed teams are growing fast. If you’re a leader or manager, it’s likely that you are – or will be – leading a
17 April 2015
Five Ways to Use Webinars to Support Clients and Customers
The most common use of webinars is for marketing purposes: a free webinar that attracts new potential customers to your products or services. But another
15 April 2015
