If you have a heap of sand and remove a single grain, you still have a heap of sand. The same if you remove another … and another … and another. Eventually, when you’re down to a few scattered grains, you wouldn’t call it a heap of sand.
But at what point did it stop being &... 
The release this week of the Sedgwick Report brings yet another major change to this fast-changing industry. If you’re a broker, you might despair because it places even tighter controls over your business, while at the same time you’re facing competition from other outside forces (such... 
Disruption has become a bit of a buzzword now – and it’s become so hyped up it’s lost a lot of its meaning. You hear that you’re being disrupted, you know you need to do something about it, but you don’t exactly know WHAT disruption means, and then you don’t know HOW to manage it. In th... 
Last week, I presented the closing keynote presentation for the Queensland Law Society’s Annual Symposium.
Their theme was “Framing the Future”, and the previous speaker was Professor Nick James, the Executive Dean of the Faculty of Law at Bond University. Professor Dean spoke abou... 
Are you worried about your business being disrupted? You should be! But you can see this as an opportunity, not a threat. There are three key questions to ask about your business to identify weaknesses, prepare for change, and lead the disruption.
I covered this topic in a recent webinar, which wil... 
I’ve had my car for 10 years now, and it’s about time to get a new car. I mentioned to somebody that this might be the last car I ever buy, and she wondered whether I wasn’t expecting to live very long!
Far from it. But I seriously believe this might be the last car I ever buy. Why... 
Every industry is facing change, but none more so than healthcare. Big data, predictive analytics and the consumerisation of healthcare are just a few of the trends affecting the way we will look at healthcare in the future.
For example:
What if your doctor could e-mail images (like X-rays) to you... 
The insurance industry in Australia faces many challenges from competitors, regulators, the changing workforce and increasing customer choices. Smart organisations – large and small – can take advantage of the opportunities to stand out and thrive.
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