Posts

Gihan Perera

There’s an I In Team

/0 Comments/in , /by

Do you treat everybody in your team as if they were “gifted and talented”? We used to say “There’s no I in team”, and force people to focus on the organisation’s goals, even at the expense of their own. But if you want to be really fit for the future, recognise an...

Read More
Gihan Perera

Virtual Collaboration with Webinars

/0 Comments/in , /by

The Institute for the Future identified virtual collaboration as one of the ten key skills for being fit for the future. In the future, virtual reality will make virtual collaboration seamless, but we’re not there yet. Currently, the best practice tools for virtual collaboration are webinars a...

Read More
Gihan Perera

Offshore Safety Forum – Innovations From Outside Your Industry

/0 Comments/in /by

Every business needs to innovate, but sometimes the best ideas come from an unexpected place: from outside your own industry. People from other fields think differently and don’t have the same unconscious biases that you do, so they might suggest unexpectedly useful ideas. ...

Read More
Gihan Perera

Are You Involving Your Most Passionate Customers In Your Business?

/0 Comments/in /by

I was speaking at a local government conference about how they can involve their residents – their customers and clients – more in their day-to-day operations. Are you doing the same in your business? Don’t treat your customers as just walking dollar signs – they can be activ...

Read More
Gihan Perera

The Patient Will See You Now

/0 Comments/in /by

Patients are expecting (demanding!) to be treated more like customers, and want greater use of technology in their experience with medical professionals. But many doctors and medical practices are slow to change, because it takes time to learn new practices and put them in place. Is your business th...

Read More
Gihan Perera

Don’t Ignore Technology That’s Outside Your Industry

/0 Comments/in , /by

Many leaders are so busy caught up in their own business and industry that they never take the time to look up and out. That’s a real risk, because in our hyper-connected world, new technology and trends from completely outside your industry could disrupt your business. ...

Read More
Gihan Perera

Google Has Diluted the Value of Your Expertise

/0 Comments/in /by

What would happen if your specialised expertise and knowledge – that clients and customers value highly – was available to everybody instantly and at a fraction of the cost? That disruption is happening right now, across a range of industries. ...

Read More
Gihan Perera

Involve Your Customers and Clients In Your Marketing

/0 Comments/in /by

How well do you involve your clients and customers in your business processes? In a social, mobile, and global world, they have more power than ever to boost your business. Here’s one way to involve them in your marketing, so you get more customers – and a higher quality of customer. ...

Read More