Artificial Intelligence Works Best When Combined With Our Own


There is a lot of discussion about the role of artificial intelligence (AI) in our future. But it’s still early days for AI, and the best uses of AI happen when we combine it with our own human genius. We need strong leaders who push for change and strong work cultures that embrace it. Disr...

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Don’t Switch Off – Lean In


Last week, at the end of my “Fit for the Future” keynote presentation, an audience member asked me about how to handle her son’s obsession with technology. Her question went something like this: “My son loves technology and is really good with it. But we’re worried he ...

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Are You Using Reverse Mentoring?


Many organisations have mentoring programs, but do you also encourage and foster REVERSE mentoring? It’s a growing trend among smart organisations, and one of the best ways to tap into the talent and skills of your people. ...

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It’s Not a Bug, It’s a Feature


If a team member doesn’t fit in, do you treat them as a troublemaker or one of your most valuable assets? In this extract from my keynote presentation to the Queensland Law Society, I talk about the concept “It’s not a bug, it’s a feature”. ...

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There’s an I In Team


Do you treat everybody in your team as if they were “gifted and talented”? We used to say “There’s no I in team”, and force people to focus on the organisation’s goals, even at the expense of their own. But if you want to be really fit for the future, recognise an...

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Dead End Job


The youngest Millennials (Gen Ys) and their younger siblings, Gen Z, are expected to have up to 17 jobs each across their careers. That means they need high levels of adaptability and a willingness to be self motivated. Most workplaces still carry over baggage from 200 years ago, when offices were i...

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Stop Thinking Jobs or Careers – Start Thinking Skills


There was a time when young people entering the workforce expected to work in the same career for their life. But that changed, and now many people have multiple careers. In the future, this will become even more fragmented, with a focus on skills, not jobs or careers. ...

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Shadowing: Your Surprise Secret Weapon for Leadership Success


Help your team members step up by letting them “shadow” you in your job. This shows them how you spend your day, what you do, how you do it, what problems you face, and how you manage difficult situations. It also gives them the chance to ask relevant questions, which helps you understa...

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The Busy Leader’s Guide to Building Skills Fast: Break Down the Walls


In a research study reported in the Harvard Business Review, chefs in a restaurant made tastier food when they could see their customers. This wasn’t because the chefs felt like they were being watched (because the same result occurred when the customers couldn’t see the chefs), but bec...

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Decisions, Decisions: The Fast Track to a High-Performance Team


When you start coaching your team members into more senior roles, you will ask for their input into decision-making. This is important, because you eventually want them to make their own decisions, and your role now is to help build their judgement. But don’t wait for them to be operating ind...

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