
Are You Really Solving Customer Problems?
I was recently in Melbourne, delivering the opening keynote presentation at the AHRI (Australian Human Resources Institute) National Convention. These are senior leaders and managers
I was recently in Melbourne, delivering the opening keynote presentation at the AHRI (Australian Human Resources Institute) National Convention. These are senior leaders and managers
When my niece Abbey was ten, when she outgrew her Lego Friends toys, she sold them on Gumtree. She kept half the proceeds and donated
Later this month, I’ll be delivering the opening keynote presentation at the AHRI National Convention and Exhibition – Australia’s leading conference for HR professionals. Because
There is a lot of discussion about the role of artificial intelligence (AI) in our future. But it’s still early days for AI, and the
Last week, at the end of my “Fit for the Future” keynote presentation, an audience member asked me about how to handle her son’s obsession
Many organisations have mentoring programs, but do you also encourage and foster REVERSE mentoring? It’s a growing trend among smart organisations, and one of the
If a team member doesn’t fit in, do you treat them as a troublemaker or one of your most valuable assets? In this extract from
Do you treat everybody in your team as if they were “gifted and talented”? We used to say “There’s no I in team”, and force
The youngest Millennials (Gen Ys) and their younger siblings, Gen Z, are expected to have up to 17 jobs each across their careers. That means
There was a time when young people entering the workforce expected to work in the same career for their life. But that changed, and now
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