CQ: Cultural Intelligence – with Trisha Carter


In our diverse, disperse and distributed world, organisations and teams are increasingly composed of people with differences – ethnic, generational, gender, and others. In this interview, cultural intelligence expert Trisha Carter talks about how to recognise, manage and embrace those differen...

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Remarkable Leadership – with Ian Berry


For decades, long before social media and the rise of the individual, Ian Berry has been promoting the idea that the key role of leaders is to identify and develop the gifts and talents of their people. In this interview, we discuss why this is more important than ever, how it leads to measurable bu...

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Passengers Push Frozen Siberian Plane – Follow Their Lead!


Many years ago, I remember hearing a motivational story about a wagon driver carrying a group of people, and reaching a steep hill that was too heavy for his horse to climb. The driver turned around to his passengers and said, “Those who want to keep going, get out and push. Those who don̵...

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Can You Trust Your Team Members To Use Good Judgement?


Nordstrom, the US department store, has the best social media policy in the world – and it created it long before social media existed. Here’s the relevant part from the employee manual: Rule #1: Use your best judgement at all times.There are no additional rules. When I say this is from th...

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Ideas With Legs – Innovation for Employee Engagement


Innovation is an employee engagement strategy. Learn how to harness the innovation in your people to develop and future proof your organisation. Most organisations have struggled with the idea of employee engagement – especially now, because employees have more choices, greater flexibility, an...

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The Changing Face of HR: CCI Conference in Perth


The WA Chamber of Commerce and Industry (CCI) recently hosted their first HR conference, with the theme “The Changing Face of HR”. I was one of the keynote speakers, speaking about how the world of work and jobs have changed due to the Internet. Here are some pictures from my presentatio...

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