
Customers: How to Have More of Them
I’ve just finished reading the book “Disrupted”, the true-life story of Dan Lyons, a 50-year-old journalist who loses his job at Newsweek and decides to

I’ve just finished reading the book “Disrupted”, the true-life story of Dan Lyons, a 50-year-old journalist who loses his job at Newsweek and decides to
LinkedIn is one of the oldest social networks. It’s often not even mentioned when people talk about social media, but it is a social media

I recently attended the Next Big Thing Summit in Melbourne, featuring a showcase of innovation and technology. One of the cool things I did was

I have a puzzle for you with these four cards: As you can see, you can see the back of #1 and #3 and the

In the next three weeks, I’ll be speaking at two conferences in the South West region of Australia – just “down the road” from where
Natalie Tran operates one of Australia’s most popular YouTube channels. In 2009, in the early days of YouTube, she was Australia’s most popular YouTube channel,

Whatever your role in your team, you’re there because of your expertise – and some people value and recognise that expertise. But that’s probably limited

I was speaking with one of my corporate clients recently about changes in her industry. As the CEO of an insurance company, she’s been asked

I’ve had my car for 10 years now, and it’s about time to get a new car. I mentioned to somebody that this might be

Every industry is facing change, but none more so than healthcare. Big data, predictive analytics and the consumerisation of healthcare are just a few of