A crisis doesn’t create leaders; it amplifies them. This time of crisis, disruption, and great uncertainty has put leadership in sharp focus. All leaders need to step up now. We can’t be future-proof, but we can be future-ready, and the best leaders give confidence and clarity to their team... 
COVID-19 has changed the way customers engage with businesses. The new customer has different wants and needs, and the organisations that succeed understand the new customer journey and solve customer problems that really matter. In this practical session, I’ll share the NEW customer trends t... 
Change is a part of life – especially in our ‘living with COVID’ world that’s still full of chaos and uncertainty. Instead of trying to fight this change, we need new strategies to get really clear on what matters most, and then be proactive about managing change, so we can ... 
In a ‘living with COVID’ world, we’ll see many more online meetings and online presentations. That means presentations skills are more important than ever before, especially when you’re presenting to an ‘invisible audience’ who have so many other distractions in ... 
We’ve had yet another year of massive change and disruption in all areas of our society. What will we face in the year ahead? KPMG’s annual “Keeping Us Up at Night” survey identifies what senior leaders say will be their biggest challenges in 2022.
Join me for this practical... 
We’re almost two years into this pandemic, and it’s given most people a completely new perspective on disruption, change, and uncertainty. Our world will never be the same again, and the most successful leaders will be those who know how to lead in uncertainty.
In this highly interactiv... 
As we’re getting to the end of 2021, we know the world of work will be very different in 2022. The World Economic Forum predicts some significant changes, and leaders and managers everywhere have to think differently. In this interactive and practical session, I’ll share the essential t... 
The robots are NOT coming – they are already here! Artificial intelligence already plays a big part in our personal and professional lives, and will continue to shape the way we live and work. Whether you’re working in an established business or a digital startup, if you’re not al... 
The future isn’t what it used to be!
When COVID-19 disrupted our lives last year, it changed the world in ways we could never have imagined. Now, on the other side of the worst of this crisis, some things will return to ‘normal’, but the pandemic has changed some things forever. I... 
Change can be disruptive at the best of times, but the kind of massive and unprecedented change we’ve experienced from COVID-19 is especially challenging – and will be with us for a long time. There’s no doubt we need a new mindset and skill set to manage, embrace, and thrive in t... 8 Windich Place,
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