Customers On Your Side
COVID-19 has changed the way customers engage with businesses. The new customer has different wants and needs, and the organisations that succeed understand the new
COVID-19 has changed the way customers engage with businesses. The new customer has different wants and needs, and the organisations that succeed understand the new
Change is a part of life – especially in our ‘living with COVID’ world that’s still full of chaos and uncertainty. Instead of trying to
In a ‘living with COVID’ world, we’ll see many more online meetings and online presentations. That means presentations skills are more important than ever before,
We’ve had yet another year of massive change and disruption in all areas of our society. What will we face in the year ahead? KPMG’s
We’re almost two years into this pandemic, and it’s given most people a completely new perspective on disruption, change, and uncertainty. Our world will never
As we’re getting to the end of 2021, we know the world of work will be very different in 2022. The World Economic Forum predicts
The robots are NOT coming – they are already here! Artificial intelligence already plays a big part in our personal and professional lives, and will
The future isn’t what it used to be! When COVID-19 disrupted our lives last year, it changed the world in ways we could never have
Change can be disruptive at the best of times, but the kind of massive and unprecedented change we’ve experienced from COVID-19 is especially challenging –
When you’re leading in times of uncertainty and rapid change, you can’t wait until you’re certain of the future before you take any action –
© Copyright 2024 Gihan Perera