Posts

What’s In Your Personal Learning Network?


Do you feel overwhelmed by information overload? If so, get over it! Your clients and team members expect you to consume vast quantities of information, pick and choose the bits that are most relevant to them, and present it in an engaging way. Of course, this is easier said than done! The only way...

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What’s Your Authority?


Have you noticed it’s getting harder to get noticed? In the past, when a customer wanted to buy something important – whether it was insurance, a house, their next car, or an IT system – they would start by talking to a professional, like you. They knew you were an expert in this area, and...

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Innovation is Everybody’s Business


In the past, when most organisations could rely on a few innovations a year, innovation was considered to be only the role of a Research & Development department. Now, when your organisation is more complex, employees have more ideas, and the external environment is changing so fast, innovation...

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It’s Amateur Hour on the Internet


My friend Melvin Yeo is a lawyer. And he’s an amateur. I don’t mean he’s an amateur lawyer. Far from it – he’s a highly-respected corporate lawyer who works for one of Australia’s leading companies. But that’s his day job. In his spare time, he’s an am...

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"Patients Like You Also Had This Same Disease"


We’re all used to getting peer-based recommendations from Web sites we visit. Amazon.com recommends other products to you, saying “Customers who bought this book also bought …”. LinkedIn and Facebook suggest friends and colleagues based on the connections of other people in y...

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Google’s Report on Crashes in Self-Driving Cars Affects YOU


Google recently made public the number of crashes experienced by its self-driving cars: just 11 crashes over 2.8 million kilometres of driving. They were all classed as “minor” (light damage with no injuries) and all were the fault of other drivers. This astonishing success has even led ...

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Ideas For Local Government Innovation in our Fast, Flat and Free World


Local government authorities face challenges and opportunities in our fast, connected and open world. Those that meet the challenges and embrace the opportunities can provide better services, remain sustainable and viable, and thrive even in an uncertain future. ...

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Financial Services Firms:Staying Ahead of the Game In Our Fast, Flat and Free World


Financial services firms in Australia continue to face uncertainty through government regulation (FoFA and FSI), market conditions, increasing competition, and online services. Smart practices who see opportunity in this volatile environment can stand out from the rest, embrace change and innovation...

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Leading and Managing in a VUCA World


You might have come across the term “VUCA”, which has been borrowed from the U.S. military and is now often used in a business context to describe our world today. It’s an acronym that stands for “Volatile, Uncertain, Complex and Ambiguous” – and that’s a pr...

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